Create automated SMS questions and responses which are kicked off by texting in a keyword. You can create as many questions in a sequence as you want and once someone texts in the keyword associated to that Q&A SMS bot, they will get the 1st question in the sequence. After answering the 1st question, they will get the next question in the sequence and so on until the last question. These are great for customer support, quizzes, gathering valuable feedback, and growing your list. Each Q&A SMS Bot will be associated to a keyword and if the person texting in the keyword is NOT on your contact list for the group you select here, will be automatically added.
Every answer choice for each question also has email and texting alerts that can be configured to email 1 or multiple email addresses and/or text 1 number or multiple numbers of that answer choice! Alert different people according to the answer choice texted in.
Some main features of our Q&A SMS Bots:
- Another effective tool to grow your list.
- Optionally force people to answer all questions in the sequence before starting over.
- Create unlimited questions and options for each question.
- Configure email and texting alerts for each answer choice.
- Create your own alert message with the ability to output the number texting in answer or contact name(if one exists).
- View and export all answers texted in by all participants.
- Send automated and configurable responses back to the person based on their answer choice.