There are a few very important reasons why you need a two-way SMS phone number for marketing reasons.
- One of the ways customers join or opt-in to your list is by texting in a keyword to your number. This is how they can also opt-out of receiving future messages from you.
- Gather feedback from your customers instantly through marketing campaigns, polls, contests, and promotions.
- Allow customers to text in anything to your number and you can engage them in a 2-way chat.
- Collect your subscribers’ names, emails and birthdays so you can personalize future text messages, add their email addresses to your email autoresponders, and send them your customized birthday SMS wishes.
Posted in: General