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What is the difference between long codes and toll-free numbers?

Long codes are your standard 10 digit numbers and toll-free numbers are the typical numbers with area codes 800,844,866,888, etc…Long codes are best used with 2-way communication when the SMS conversation is taking place both ways, think of customer support type of interaction. Toll-free numbers can also be used for 2-way communication, but are also intended for A2P traffic and great for business uses like marketing and notifications. They also allow higher throughput per number, in most cases 10 messages a second rather than 1 per second on a standard long code.

Posted in: Numbers

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