Nov 24, 2023 -  We have integrated with Twilio’s toll-free number registration API! See Details Here 

Can the sender ID be changed to something else, like company name?

Yes, but only if your country supports sending from an alphanumeric sender ID. If so, you can create a sender ID you want to use in the user panel and it will notify the admin. The admin can then view that sender ID in the admin panel and approve it once they get the pre-registration requirements done through whatever SMS gateway provider they have an account with. Some countries require pre-registration and some do not. Once the sender ID is approved, you will be able to select it from the drop down on the bulk SMS module.

Keep in mind an alphanumeric sender ID is only used for one way communication. Recipients of messages with an alphanumeric sender ID will not be able to respond to you. Customers receiving text messages with your alphanumeric sender ID should have opted in to your service and been informed on how to opt out. You must offer your users the ability to opt out by writing to your support team, calling your support phone line, or adding an opt-out link to the outgoing message you are sending.

In our system, the below countries will be able to send from an alphanumeric sender ID. If you want more added, you can contact us.

AUSTRALIA, AUSTRIA, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, HONG KONG, IRELAND, ISRAEL, ITALY, LITHUANIA, NETHERLANDS, NORWAY, POLAND, SPAIN, SWEDEN, SWITZERLAND, UNITED KINGDOM, KENYA, GREECE, NIGERIA, PHILIPPINES, PORTUGAL, SAUDI ARABIA, THAILAND, UNITED ARAB EMIRATES, INDONESIA, GHANA,
FRENCH POLYNESIA, CYPRUS, CZECH REPUBLIC, CROATIA, CAMEROON, EGYPT, SLOVENIA

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