When a new user registers an account in the platform, or you add one through the admin panel, they will then see a “Get Number” link on the left sidebar menu and from the dashboard. From here is where they can search on and select a number to assign to their user account. Each new user that registers will get their own unique long code(s)/toll-free number(s). These phone numbers come directly from the SMS providers the platform is linked to. We are connected to the providers via their APIs, so when you search on a number, those numbers are coming from them through the API connection we are making.
You also have the ability to add additional numbers to a user account. Many local businesses will add numbers from a few different local area codes they communicate with to create a localized experiences so their subscribers always receive messages from a number of the same area code.
See here for more info: Local Numbers
Posted in: Numbers
